We understand the importance of privacy to you and will respect your privacy. Please read and understand this Privacy Policy (hereinafter referred to as "this Policy") before submitting personal data to EverBridge group. This policy applies to websites owned and operated by EverBridge Group Group. This policy describes the information practices of the website, including what information is collected, how such information is used, with whom such information is shared and how such information is protected.
This policy describes how your personal data will be processed, but it may not address all possible data processing scenarios. The website may contain links to other websites. EverBridge Group is not responsible for the privacy practices or the content of these other websites.
We have developed this policy to help you understand the following:
1. How We Collect and Use Your Personal Data
2. How we use cookies and similar technologies
3. How We Disclose Your Personal Data
4. How to Access or Modify Your Personal Data
5. How we protect your personal data
6. How We Process Children's Personal Data 7. Third-Party Providers and Their Services
8. How Your Personal Data Is Transferred Globally
9. How this Policy is Updated
10. How to contact EverBridge Group
1. How We Collect and Use Your Personal Data
Personal data is information that can be used to identify an individual, either alone or in combination with other information. This data is submitted directly to us by you when you use our website, products or services, and when you interact with us, for example, when you create an account or contact us for support; Or we do it by recording how you interact with our websites, products, or services, for example, through technologies such as cookies, or by receiving usage data from software running on your device. Where permitted by law, we also obtain data from public and commercial third-party sources. The data we collect depends on the way you interact with EverBridge Group, including the websites you visit or the products and services you use, including your name, gender, company name, position, address, email address, phone number, login information (account and password), photo, ID information, etc. We also collect information you provide to us and the content of messages you send to us, such as inquiries you enter or questions or information you provide in order to obtain customer support. When you use EverBridge Group products or services, you may need to provide your personal data. In some cases, you can choose not to provide personal data to EverBridge Group, but if you choose not to provide it, EverBridge Group may not be able to provide you with relevant products or services, and cannot respond to or solve the problems you encounter.
We may use your personal data for the following purposes:
(a) Create an Account.
(b) fulfilling your transaction or service requests, including fulfilling orders; deliver, activate, or validate a product or service; Providing training and certification and managing and processing training and certification results; Participate in online or offline events; make changes at your request or provide information you have requested (e.g., marketing materials for products or services, white papers); and the provision of technical support.
(c) to contact you with your consent; to send you information about products and services that may be of interest to you; Invite you to participate in LeadingTech activities, market research or satisfaction surveys; or to send you marketing communications. If you do not wish to receive such information, you may unsubscribe at any time.
(d) To send you important notices, such as notifications of operating system or application updates and installations.
(e) To provide you with a personalized user experience and personalized content.
(f) To certify, manage, communicate with, or conduct business with suppliers and business partners.
(g) To conduct internal audits, data analysis and research to improve our products and services.
(h) Analyze the efficiency of business operations and measure market share.
(i) troubleshoot errors if you choose to send us error details.
(j) sync, share and store the data you upload or download and the data required to perform the upload and download.
(k) to protect the security of our products, services and customers or users, and to implement and improve our loss prevention and anti-fraud programs.
(l) to comply with and enforce applicable legal requirements, relevant industry standards or our policies.
We may also collect and use non-identifiable data. Non-PII refers to data that cannot be used to identify an individual. For example, we collect aggregate statistics, such as website visits. We collect this data to understand how users use our website, products, and services. In this way, we can improve our services and better meet the needs of our customers. We may, in our sole discretion, collect, use, process, transfer or disclose non-identifiable data for other purposes. We do our best to segregate your personal data and non-identifiable data and use both data separately. If personal data is mixed with non-personally identifiable data, it will still be treated as personal data.
When we process your personal data, we do so on an appropriate lawful basis in compliance with the requirements of applicable law, including:
processing your personal data for the performance of a contract in response to your transaction or request for services;
processing of your personal data based on your consent;
When processing your personal data for purposes such as contacting you, conducting marketing or market research, improving our products and services, and implementing and improving our loss prevention and anti-fraud programs, we will do so on the basis of our legitimate interests or those of a third party. These legitimate interests include enabling us to more effectively manage and operate our business and provide our products and services; to protect the security of our business, systems, products, services, and customers; internal management, compliance with internal policies and procedures; our other legitimate interests as described in this Policy, etc.;
We may also process your personal data on the basis of compliance and enforcement of a legal obligation.
2. How We Use Cookies and Similar Technologies
2.1 Cookie
To ensure the proper functioning of our website, we sometimes store small data files called cookies on your computer or mobile device. A cookie is a plain text file that is stored on a computer or mobile device by a web server. The content of a cookie can only be retrieved or read by the server that created it. Each cookie is unique to your web browser or mobile application. Cookies typically contain identifiers, site names, and some numbers and characters. With the help of cookies, websites are able to store data such as user preferences to better serve usersWe enable cookies for the same purpose that most websites or Internet service providers use for the same purpose as most websites or Internet service providers, which is to improve the user experience. Cookies enable a website to remember a user's single visit (using session cookies) or multiple visits (using persistent cookies). Cookies enable a website to save settings such as the language, font size and other browsing preferences of your computer or mobile device. This means that users don't need to reconfigure their user preferences on each visit. If a website does not use cookies, the website will treat the user as a new visitor every time they open a web page. For example, if you log in to a website and go to another page, the website won't recognize you and you'll be logged out again. We will not use cookies for any purpose other than those described in this policy. You can manage or delete cookies according to your preferences. For more information on cookies, see AboutCookies.org.
In addition, we may use local storage objects (LSOs) such as Flash cookies and HTML5 to store content information and preferences. Vendors and partners who provide certain features on our website or display advertisements also use LSOs such as HTML5 to collect and store information based on your web browsing activity. Various browsers may offer their own management tools to remove HMTM5 LSOs.
You can erase all cookies saved on your computer, and most web browsers have a function to block cookies. However, if you do so, you will need to change your user settings every time you visit our website. For more information on how to change your browser settings, visit the following link: Internet Explorer, Google Chrome, Mozilla, Firefox, Safari Opera
3. How We Disclose Your Personal Data
To the extent that certain services are provided by one of our authorized partners, we may share your personal data with that partner as described in this Policy. For example, when you purchase our products online, we must share your personal data with a logistics service provider in order to arrange delivery or arrange for a partner to provide services. In addition, as an international company, we may share personal data between our sites in other languages.
We may also disclose your personal data to relevant law enforcement or other government agencies as required by applicable law or in response to legal process. We will also disclose your data where there is a reasonable need to do so, such as in order to enforce a contract and when we believe disclosure is necessary and appropriate to prevent physical harm or property damage or to investigate possible or actual unlawful activity.
4 How to Access or Modify Your Personal Data
You should ensure that all personal data submitted is accurate. We strive to maintain the accuracy and completeness of personal data and to keep it up to date.
Where required by applicable law, you may have the right to access and obtain specific pieces of personal data we hold about you; request that we update or correct your inaccurate personal data; object to or restrict our use of your personal data; and to request that we erase your personal data. If you would like to exercise your rights, please click here to give us feedback online. For security purposes, you may be required to provide a written request. If we have a reasonable basis to believe that the request is deceptive, unfeasible, or violates the privacy rights of others, we will refuse to process the request.
You also have the right to withdraw your consent at any time when we process your personal data based on your consent, where required by applicable law. However, the withdrawal of consent will not affect the lawfulness and effectiveness of our processing of your personal data based on your consent before the withdrawal, nor will it affect our processing of your personal data on other appropriate justification bases.
If you believe that our processing of your personal information does not comply with applicable data protection laws, you may contact the statutory data protection authority. For the contact details of the EU data protection authorities, please refer to: http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm
5 How We Protect and Retain Your Personal Data
We take the security of personal data seriously. We employ appropriate physical, administrative, and technical safeguards to protect your Personal Data from unauthorized access, disclosure, use, modification, damage, or loss. For example, we use encryption technology to ensure the confidentiality of data; We use protection mechanisms to prevent malicious attacks on data; We put in place access control mechanisms to ensure that only authorized personnel have access to personal data; and we will conduct security and privacy training courses to raise awareness among employees of the importance of protecting personal data. We do our best to protect your personal data, however, please note that no data transmitted over the Internet can be guaranteed to be 100% secure. Therefore, while we take appropriate measures to protect your personal information, we cannot be sure or warrant the security of the information you provide to us or obtain from our website, and your use of our website is at your own risk. For information on how to report security issues, matters, or possible incidents to us and our information security team, please feel free to contact us Public@luxshare-ict.com. In the event of a personal information security incident, we will promptly inform you and report to the regulatory authorities in accordance with the requirements of laws and regulations.
We will retain your personal data for as long as necessary to achieve the purposes stated in this Policy, unless an extended retention period is required or permitted by law. Because the storage period of data may vary based on different scenarios and different products and services, the criteria we use to determine the retention period include: the time for which personal data needs to be retained to complete the business purpose, including providing products and services, maintaining corresponding transaction and business records, controlling and improving the performance and quality of products and services, ensuring the security of systems, products and services, responding to possible user inquiries or complaints, problem locating, etc.; whether the user agrees to a longer retention period; Whether there are special requirements for data retention by law, contract, etc. We will retain your registration information for as long as your account is necessary to provide you with the Services. You can also choose to cancel your account, and after you cancel your account, we will stop providing products and services based on the account, and delete your corresponding personal data unless otherwise required by law.
6 How EverBridge Group processes children's personal data
Our products, websites, and services are primarily intended for adults. Children may not create their own user accounts without parental or guardian consent. Where we collect personal data from children with parental consent, we will only use or disclose it as permitted by law, with the explicit consent of a parent or guardian, or as necessary to protect the child. If we find that we have collected personal data from a child without first verifiable parental consent, we will try to delete the data as soon as possible.
7 Third-Party Providers and Their Services
To ensure a smooth browsing experience, you may receive content or web links from third parties outside of us and our partners ("Third Parties"). We have no control over such third parties. You can choose whether or not to access links, content, products, and services provided by third parties.
We have no control over the privacy and data protection policies of third parties, and such third parties are not bound by this Policy. Please refer to the privacy policies of third parties before submitting personal information to those third parties.
8 How Your Personal Data Is Transferred Globally
As we are a global company, we may share your personal information within us (including subsidiaries, affiliates and parent companies) or with our suppliers and business partners, and we may transfer information to other countries or regions where we do business, as permitted by law. In addition, as we may not have a data storage center in your country, your personal data may also be transferred to data centers outside of your country for storage. In such cases, we take steps to ensure that the data we collect is processed in accordance with this Policy and the requirements of applicable law. This includes when the personal data of data subjects located in the EU is transferred to a country or region that is not recognized by the EU as having an equivalent level of data protection, such as entering into standard contractual clauses approved by the European Commission or requesting your consent for the cross-border transfer of personal data, or implementing security measures such as data anonymization prior to the cross-border data transfer.
9 How this Policy is Updated
We reserve the right to update or modify this Policy from time to time. If our Privacy Policy changes, we will post the most recent version of our Privacy Policy here. If we make material changes to our Privacy Policy, we may also notify you of the changes through different channels, such as by posting a notice on our website or by sending an email to the email address indicated in your account. Where required by applicable data protection laws, we will also seek your consent for any material changes that affect how we use your personal information. We encourage you to periodically review this page for the latest information on our privacy practices.
10 How to Contact Us
If you have any questions, comments or suggestions, please contact us. We will respond within thirty days. If you are not satisfied, you can also complain through the following channels: .
When we process your personal data in accordance with this Privacy Policy, the entities that respond to your requests, contact you, provide products or services to you, or enter into or are about to enter into a contract with you are the controller of the relevant personal data. Contact information for each Timbridge Dingke entity can be found here.